Terms & Conditions

Splorix provides an External Attack Surface Management platform designed to help teams monitor their real-world external exposure, discover internet-facing assets, identify vulnerabilities, and manage remediation workflows.

Splorix allows users to monitor authorized domains, subdomains, APIs, ports, exposed services, SSL-related information, Whois data, scan history, vulnerability findings, technical evidence, severity levels, reproduction notes, remediation guidance, notifications, and billing information from one security console.

Splorix is intended only for authorized security work on domains, systems, and assets that you own or have explicit permission to assess.

Splorix operates on a recurring subscription and/or usage-based billing model, depending on the plan or paid domain slots selected by the user. Billing may be based on active paid domains, selected features, subscription plans, or other pricing rules displayed at checkout.

Splorix offers a 3-day trial period for $1. After the 3-day trial period ends, your subscription will automatically renew at the standard rate for the selected plan, billing interval, or paid domain configuration unless canceled before the trial period expires.

Payment is processed through Stripe, and users agree to Stripe's terms and policies. We do not store sensitive payment card information.

Subscriptions renew automatically unless canceled by the user before the renewal date. Users may cancel their subscription at any time through their account settings, where available, or by contacting us at contact@splorix.com.

Paid domain slots, scanning access, credits, or usage allowances do not roll over between billing periods unless explicitly stated otherwise.

We offer a 3-day trial period for $1 to allow you to evaluate Splorix before committing to a paid subscription.

During the trial period, you may access the service according to the limits, features, and conditions made available at the time of registration.

You must cancel your subscription before the 3-day trial period ends if you do not wish to continue using Splorix. If you do not cancel before the trial period expires, your subscription will automatically convert to a paid subscription at the standard rate for the plan, billing interval, or paid domain configuration you selected.

Refunds are not automatic and are reviewed on a case-by-case basis.

If you believe you are entitled to a refund, you must contact Splorix support at contact@splorix.com. Your refund request must be justified and must include the relevant account email address, payment date, reason for the request, and any supporting information that may help us assess the situation.

Submitting a refund request does not guarantee that a refund will be approved. We reserve the right to approve or reject refund requests at our sole discretion, to the extent permitted by applicable law.

We encourage you to use the 3-day trial period to determine whether Splorix meets your needs before the subscription converts to a paid plan.

If you experience any billing issue or technical problem, please contact us at contact@splorix.com so we can review the matter and help resolve it.

If you have a billing concern, refund request, or technical issue, you must contact us first at contact@splorix.com before initiating a chargeback or payment dispute with your bank or payment provider.

We are committed to reviewing legitimate billing concerns directly with our customers.

Initiating a chargeback or payment dispute without first contacting support, or submitting a chargeback in bad faith, may result in account suspension or termination.

We reserve the right to immediately suspend or terminate your account and access to Splorix if we identify that you have abused the system, violated these Terms, or engaged in fraudulent, unauthorized, or harmful activity.

In cases where we determine that system abuse has occurred, we are not obligated to issue a refund, regardless of the timing of your subscription or service usage.

If you believe your account was suspended or terminated in error, you may contact us at contact@splorix.com to appeal the decision.

Splorix is built for authorized external attack surface monitoring and vulnerability scanning.

By using Splorix, you confirm that you own or have explicit permission to assess every domain, subdomain, application, API, service, or asset submitted to the platform.

You agree not to use Splorix to scan, test, enumerate, exploit, attack, disrupt, or collect information from any third-party system without proper authorization.

You are solely responsible for ensuring that your use of Splorix complies with all applicable laws, regulations, contracts, and internal security policies.

We may request proof of authorization at any time. Failure to provide sufficient proof may result in suspension or termination of your account.

Reports, findings, scan results, evidence, remediation guidance, and related outputs generated through Splorix are made available to you for your internal security, compliance, engineering, or remediation workflows.

You may use, share internally, export, and act upon these outputs for lawful and authorized purposes.

Splorix is not liable for any consequences arising from the use, misuse, interpretation, or non-use of generated reports, findings, or remediation guidance.

While we strive to provide reliable and uninterrupted service, Splorix is provided "as is" and "as available" without guarantees of uptime, availability, completeness, or error-free operation.

We reserve the right to modify, suspend, limit, or discontinue any part of the service at any time, with or without notice.

Service interruptions, planned maintenance, technical issues, or changes to the service do not automatically qualify for refunds or credits. Refund requests related to such issues must be submitted and justified in accordance with Section 4.

We reserve the right to change our pricing, plans, paid domain rules, usage limits, or billing structure at any time.

Price changes will not affect existing subscribers during their current billing cycle unless otherwise required by law or explicitly communicated.

New prices may apply upon your next renewal after the change takes effect.

We will make reasonable efforts to notify users of significant price changes by email or through the service before they take effect. If you do not wish to pay the new price, you may cancel your subscription before the next billing cycle.

You may cancel your subscription at any time through your account settings, where available, or by contacting us at contact@splorix.com.

We recommend exporting any reports, findings, or data you wish to keep before canceling your subscription.

Once your data is deleted, it may not be recoverable.

To the maximum extent permitted by law, Splorix and its owners, employees, contractors, partners, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages.

In no event shall our total liability exceed the amount you paid to Splorix in the three months prior to the event giving rise to the liability.

We collect and process information necessary to provide the Splorix service.

Payment details are processed securely through Stripe, and we do not store sensitive payment card information.

Users may request data deletion by contacting us at contact@splorix.com, subject to legal, security, billing, fraud prevention, and operational retention requirements.

For more information about how we collect, use, and protect data, please refer to our Privacy Policy.

By creating an account and using Splorix, you agree to receive communications from us, including service-related emails and marketing emails.

You may opt out of marketing emails at any time by clicking the unsubscribe link at the bottom of any marketing email or by contacting us at contact@splorix.com.

Even if you opt out of marketing emails, you may still receive essential service-related communications regarding your account, subscription, billing, security, and use of the service.

If you participate in our affiliate program, you agree to the following additional terms.

Any disputes, claims, or controversies arising out of or relating to Splorix, these Terms, or your use of the service shall be governed by and construed in accordance with the laws of Lithuania, unless otherwise required by applicable consumer protection law.

Any legal proceedings shall be subject to the exclusive jurisdiction of Lithuanian courts, unless applicable law requires otherwise.

We reserve the right to update or modify these Terms at any time.

Changes will be posted on our website or communicated through the service where appropriate. It is your responsibility to review these Terms periodically.

Your continued use of Splorix after changes become effective constitutes acceptance of the updated Terms.

For any inquiries, billing concerns, refund requests, technical issues, or support requests, please contact us at contact@splorix.com.